Joyce works as a senior claims adjuster.  She has been employed in the workers'
compensation field since 1969, working for private companies and as an
independent contractor.  Joyce has received certifications in supervision
and management from Grand Canyon University, and the essentials of risk
control from the Insurance Institute of America.

In addition, she holds adjuster
certifications in Texas and Arizona and is a licensed casualty and property
producer in the state of Arizona.

Joyce provides the following services:

• administration of indemnity claims, including large complex losses;
• claims review and investigation; and
• liaison services between insurance pool members and medical providers.